Using Finance for Improvement to Demonstrate the Economic Value of Improvement, Excellence and Quality
Using the principles of finance for improvement you can show the specific economic benefits of a six sigma, ISO, Baldrige based, or other process improvement program. This article provides some guidance on applying what was formerly called Cost-of-Quality principles.

Blurred Vision: Do Our Business Leaders See What Quality is All About?
Presenting a clear picture of quality and cost of quality to business leaders continues to be a challenge. Quality methods and approaches have evolved over the years, but many business leaders still do not associate quality with business improvement initiatives. Quality professionals must address eight myths of quality to change sentiment.

Project oriented cost of quality
Cost of Quality principles have been used in project work for years, but there has always been a nagging impression that quality costs do not fit quite right in project work. This article proposes a new concept, a new way of applying cost of quality in project work that makes the cost data of immediate use to a project manager, allowing the manager to steer the project during work, and not just as a post mortem.

Why employees are NOT your most important asset
Read why the often used phrase, "Our employees are our most important asset" can misfire. This phrase, and variations of it, can wreak havoc even if it is expressed with integrity and deployed well.

The Primary Critical Success Factor
Follow up on the rest of the story behind the one critical success factor mentioned by virtually every improvement talk, article, or presentation your have ever read, heard or seen. The answer is obvious, and like most obvious things, you will ask yourself, "Why didn’t I think of that?"