If you are interested in measuring your process improvement program, there is one principle that can help dramatically: Cost of Quality.
There are certainly economics benefits of using a process improvement program such as Six Sigma, ISO, or Baldrige. But often, those benefits can be hard to see or measure. DC Wood Consulting can work with you to make that investment in process improvement clearly visible in dollars and cents.
The key to successful improvement is to manage the cost of mistakes by having appropriate prevention methods in place. We call this the Cost of Quality Prevention (Appraisal-Failure Model). By applying the right quality metric, you can have greater control over work, thus reducing costly mistakes. This control is backed up by data, rather than guesswork.
As you can imagine, data is far more reliable than simply guessing. While relying on instinct can occasionally be successful, it can also be hard to communicate that guesswork to others. By relying on solid data, you can easily communicate processes, vision and changes. This leads to a measurable reduction in expenses and an addition in your revenue.