Available Courses:

These classes are all live webinars:
• Live instruction (not a boring recorded course)
• Zero travel and parking problems (and winter weather driving)
• Avoid the flu!
• Interactive learning
• Certified skilled instructors
• Lower cost (no buildings!)
• Register for three or more classes for a 10% discount
• Payment with Visa or Mastercard via Paypal (formerly Verisign)

Flexible certification program
Take the “Exam Preparation” courses first, and then choose other classes to fill out what you have identified as your ‘opportunities for growth.”

Process:
1. Click on the course name to see an outline
2. Click at the bottom of the outline to start the registration “Register for this course”
3. Fill out your contact information and choose all the courses you are taking for now.
4. Click the button “submit and review order” to total your charges (with discount)
5. Click “Confirm” to go to the secure credit card processing site

REGISTER FOR COURSES

Click a course title to view details.

1. Quality tools for managers -3 hours in 1 day      $99

This course is for anyone new to the quality field or for someone wanting to know more about quality tools. Participants will learn about tools for customer focus, managing ideas and change. Participants will gain a practical, how-to understanding of applying basic quality tools in any workplace; a spreadsheet template is included. Designed as partial preparation for several ASQ certification examinations, this course can either help participants in specific areas of the certification body of knowledge, or be taken as a stand-alone course.

    7/26/2010 8:00 AM CT-11:00 AM CT


2. Failure Mode and Effect Analysis (FMEA) -4 hours in 1 day      $99

This course offers a short overview of failure mode and effect analysis. Participants will understand the terminology, purpose, and use of FMEA approaches to apply to processes, products, services, or implementation of improvement programs. Designed as partial preparation for several ASQ certification examinations, this course either can help participants in specific areas of the certification body of knowledge, or be taken as a stand-alone course.

    7/27/2010 8:00 AM CT-12:00 Noon CT